{"activeVersionTag":"latest","latestAvailableVersionTag":"latest","collection":{"info":{"_postman_id":"e49faee3-6a24-4a90-8bf7-742697e1f5f5","name":"Wise CX API · v1 (Español)","description":"## INTRODUCCIÓN\n\nLa API de Wise CX permite realizar operaciones 'RESTful' como leer, modificar, agregar o eliminar datos.\n\n#### Autenticación\n\nTodas las operaciones necesitan la cabecera **Authorization Bearer**. Es necesario obtener el Token JWT provisto en el endpoint `/authenticate` para luego ser usado en esta cabecera.\n\n#### Expiración de Token\n\nEl Token de autenticación tiene una validez de 3600 seg, es necesario volver a ejecutar la autenticación luego de pasado este tiempo para obtener un nuevo Token.\n\n#### Rate Limit\n\nEl límite de requests es de 5000 por minuto y un total de 150000 por día, no es posible exceder estos límites.\n\n#### Códigos de Estado\n\n1. 200: Success\n    \n2. 400: Bad request\n    \n3. 403: Unauthorized\n    \n4. 501: Method not implemented\n    \n\n# Campos\n\nEste parámetro indica los campos que se mostraran en la respuesta al ejecutar el endpoint, es utilizado para devolver únicamente los campos más relevantes.  \nSi se omite este parámetro, solo se mostraran los campos por defecto.  \nEjemplo,\n\n`/cases?fields=id,subject,status`\n\n# Filtros\n\nEste parámetro es utilizado para filtrar y realizar búsquedas más avanzadas sobre el recurso solicitado.\n\nEjemplo,\n\n`/cases?filtering=[{'field':'case.contact_id','operator':'EQUAL','value':'123'},{'field':'case.status','operator':'IN','value':['opened','solved']}]`\n\nEn Postman, para poder ejecutar un request con filtering, se debe reemplazar usando un encoding especial para las llaves:\n\n<img src=\"https://content.pstmn.io/7d2aa8c7-855f-4618-8a2a-d5e9c697faf7/aW1hZ2UucG5n\" width=\"111\" height=\"66\">\n\nEs decir que en Postman para aplicar un filtering, quedaría de la siguiente manera:\n\n<img src=\"https://content.pstmn.io/1aa45acb-20e1-4119-a79e-558042ece39e/aW1hZ2UucG5n\" width=\"888\" height=\"63\">\n\nPosibles Operadores:\n\n| Operador | Descripción |\n| --- | --- |\n| IN | En la lista |\n| NOT IN | No se encuentra en la lista |\n| EQUAL | Igual a |\n| NOT EQUAL | Distinto a |\n| GREATER | Mayor a0 |\n| LOWER | Menor a |\n| GREATER EQUAL | Mayor o igual a |\n| LOWER EQUAL | Menor o igual a |\n\n# Ordenamiento\n\nEste parámetro indica el campo y dirección de ordenamiento en el que se devolverán los recursos. El orden por defecto es **asc**.  \nEjemplo,\n\n`/cases?sort=desc&sort_field=id`\n\n# Paginación\n\nTodas las operaciones de listado son paginadas por defecto. El límite máximo y por defecto es de 100 registros.\n\n`/cases?limit=20&page=5`\n\n---","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","isPublicCollection":false,"owner":"30030845","team":1225408,"collectionId":"e49faee3-6a24-4a90-8bf7-742697e1f5f5","publishedId":"2sBXijHrTq","public":true,"publicUrl":"https://api-docs.wisecx.com","privateUrl":"https://go.postman.co/documentation/30030845-e49faee3-6a24-4a90-8bf7-742697e1f5f5","customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"AA46CC"},"documentationLayout":"classic-double-column","customisation":{"metaTags":[{"name":"description","value":""},{"name":"title","value":""}],"appearance":{"default":"light","themes":[{"name":"dark","logo":"https://content.pstmn.io/c4e076d0-25d2-4d24-9d44-23b286de9e54/bG9nb19jb2xvciAoMSkucG5n","colors":{"top-bar":"212121","right-sidebar":"303030","highlight":"AA46CC"}},{"name":"light","logo":"https://content.pstmn.io/c4e076d0-25d2-4d24-9d44-23b286de9e54/bG9nb19jb2xvciAoMSkucG5n","colors":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"AA46CC"}}]}},"version":"8.10.0","publishDate":"2026-03-25T13:28:18.000Z","activeVersionTag":"latest","documentationTheme":"light","metaTags":{"title":"","description":""},"logos":{"logoLight":"https://content.pstmn.io/c4e076d0-25d2-4d24-9d44-23b286de9e54/bG9nb19jb2xvciAoMSkucG5n","logoDark":"https://content.pstmn.io/c4e076d0-25d2-4d24-9d44-23b286de9e54/bG9nb19jb2xvciAoMSkucG5n"}},"statusCode":200},"environments":[],"user":{"authenticated":false,"permissions":{"publish":false}},"run":{"button":{"js":"https://run.pstmn.io/button.js","css":"https://run.pstmn.io/button.css"}},"web":"https://www.getpostman.com/","team":{"logo":"https://res.cloudinary.com/postman/image/upload/t_team_logo_pubdoc/v1/team/5460d1d406d49bc8c4cbce1c327a4f7a15a088ceec0a2097fac76a3b67c535f0","favicon":"https://wisecx.com/favicon.ico"},"isEnvFetchError":false,"languages":"[{\"key\":\"csharp\",\"label\":\"C#\",\"variant\":\"HttpClient\"},{\"key\":\"csharp\",\"label\":\"C#\",\"variant\":\"RestSharp\"},{\"key\":\"curl\",\"label\":\"cURL\",\"variant\":\"cURL\"},{\"key\":\"dart\",\"label\":\"Dart\",\"variant\":\"http\"},{\"key\":\"go\",\"label\":\"Go\",\"variant\":\"Native\"},{\"key\":\"http\",\"label\":\"HTTP\",\"variant\":\"HTTP\"},{\"key\":\"java\",\"label\":\"Java\",\"variant\":\"OkHttp\"},{\"key\":\"java\",\"label\":\"Java\",\"variant\":\"Unirest\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"Fetch\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"jQuery\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"XHR\"},{\"key\":\"c\",\"label\":\"C\",\"variant\":\"libcurl\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Axios\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Native\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Request\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Unirest\"},{\"key\":\"objective-c\",\"label\":\"Objective-C\",\"variant\":\"NSURLSession\"},{\"key\":\"ocaml\",\"label\":\"OCaml\",\"variant\":\"Cohttp\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"cURL\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"Guzzle\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"HTTP_Request2\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"pecl_http\"},{\"key\":\"powershell\",\"label\":\"PowerShell\",\"variant\":\"RestMethod\"},{\"key\":\"python\",\"label\":\"Python\",\"variant\":\"http.client\"},{\"key\":\"python\",\"label\":\"Python\",\"variant\":\"Requests\"},{\"key\":\"r\",\"label\":\"R\",\"variant\":\"httr\"},{\"key\":\"r\",\"label\":\"R\",\"variant\":\"RCurl\"},{\"key\":\"ruby\",\"label\":\"Ruby\",\"variant\":\"Net::HTTP\"},{\"key\":\"shell\",\"label\":\"Shell\",\"variant\":\"Httpie\"},{\"key\":\"shell\",\"label\":\"Shell\",\"variant\":\"wget\"},{\"key\":\"swift\",\"label\":\"Swift\",\"variant\":\"URLSession\"}]","languageSettings":[{"key":"csharp","label":"C#","variant":"HttpClient"},{"key":"csharp","label":"C#","variant":"RestSharp"},{"key":"curl","label":"cURL","variant":"cURL"},{"key":"dart","label":"Dart","variant":"http"},{"key":"go","label":"Go","variant":"Native"},{"key":"http","label":"HTTP","variant":"HTTP"},{"key":"java","label":"Java","variant":"OkHttp"},{"key":"java","label":"Java","variant":"Unirest"},{"key":"javascript","label":"JavaScript","variant":"Fetch"},{"key":"javascript","label":"JavaScript","variant":"jQuery"},{"key":"javascript","label":"JavaScript","variant":"XHR"},{"key":"c","label":"C","variant":"libcurl"},{"key":"nodejs","label":"NodeJs","variant":"Axios"},{"key":"nodejs","label":"NodeJs","variant":"Native"},{"key":"nodejs","label":"NodeJs","variant":"Request"},{"key":"nodejs","label":"NodeJs","variant":"Unirest"},{"key":"objective-c","label":"Objective-C","variant":"NSURLSession"},{"key":"ocaml","label":"OCaml","variant":"Cohttp"},{"key":"php","label":"PHP","variant":"cURL"},{"key":"php","label":"PHP","variant":"Guzzle"},{"key":"php","label":"PHP","variant":"HTTP_Request2"},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